CASE: RAT POOP IN McCHICKEN PLACE: McDONALDS GLORIETTA Date: Fri Sep 29, 2000 1:47am Subject: BEWARE OF McDONALD'S - GLORIETTA BRANCH!
Friends, I send you this message to warn you of the danger of eating in fastfood restaurants especially in McDonald's Glorietta Branch.
My wife was food poisoned last Sunday, September 10, 2000 after eating a piece of McDo chicken with feces ("TAE") of rodents on it. It was a good thing that my 6-year old daughter was not poisoned after taking one little bite of the McDo chicken. On the said date, my wife, my daughter and an in-law visited the McDonald's outlet of Glorietta and ordered McDo chicken among other things. After taking a few bites of the McDo chicken, my wife noticed a foul and disgusting taste. She spat out the morsel of McDo chicken from her mouth and checked the food and noticed black objects, which she thought was "tae ng ipis" but we later discovered as "tae ng daga".
Since she already has ingested a few bits of the chicken, she felt dizzy and started to vomit. A service crew approached my wife only after repeated calls and only after my wife's sister-in-law raised her voice. The McDo chicken was quickly whisked away from their table and thereafter, a certain Ms. Edna Resurreccion, who introduced herself as the Assistant Branch Manager, came and unbelievably offered to replace the food my wife ordered without even asking about her condition. Worse, the service crew formed a "human barricade" by surrounding their table, perhaps to prevent other customers from hearing my wife's complaint. Since my wife's vomiting seemed to be uncontrollable, she rushed to Makati Medical Center (MMC) through her own initiative. No one from the McDonald's store bothered to accompany my wife to the hospital. Ms. Resurreccion was kind enough to follow only after I informed her that my wife is in MMC. Worst, my wife made the payments for all the medical tests, medicines and check-up through her health card.
A few days after the incident, Mr. Christopher "Chic-Chic" Perez, McDonald' s Operations Consultant asked to meet my wife. Though Mr. Perez is a cousin of my wife, he did not make a dent on my wife's disgust and disappointment with the way McDonald's handled the incident. However, a positive aspect we got during the meeting with Mr. Perez was the admission of a leak in McDonald's ? Glorietta Branch's food storage area that may have been the source of the intrusion of elements. Mr. Perez has repeatedly assured my wife that they are doing something to close up the leak. How unfortunate though that my wife has been diagnosed to have contracted TYPHOID FEVER and is now suspected to have LEPTOSPIROSIS (a sickness that may lead to death if left untreated). Results of the current medical tests will be known in a few days. It is my hope that she won't come out positive of leptospirosis. My wife has not reported for work for the past 14 days due to high fever, severe headache, weakness, intermittent chills and diarrhea. We have demanded a written apology from the Management of McDonald's Restaurant but we have not received any up to this time. It pains me and my wife to realize what had happened. We have a hard time explaining the incident to my daughter, who is, by the way, "used" to be a Ronald McDonald fan.
PLEASE DO NOT LET THIS THING HAPPEN TO YOU AND YOUR LOVED ONES. SEND THIS TO YOUR FRIENDS SO THEY MAY THINK TWICE BEFORE ENTERING A McDONALD'S RESTAURANT. |